Termination Procedure

We appreciate that circumstances do change and therefore we have a Termination Procedure.

We require 3 months notice must be given, prior to the date of renewal.

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More than 90 days
before renewal date

We require an instruction to terminate a Maintenance Service Agreement in writing, 3 months prior to renewal. 

Simply email us at office@platinumsec.co.uk

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Less than 90 days
before renewal date

We require 3 months payment.

 

We require an instruction to terminate a Maintenance Service Agreement in writing. 

Simply email us at office@platinumsec.co.uk

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After renewal date

The full amount is due

Your Maintenance Service Agreement will automatically renew and payment for the next 12 months is required, in full

Should you have any concerns, please email us at office@platinumsec.co.uk

Pay by Phone

Simply call us on

01708 733264

During office Hours

Monday - Friday 9:00 - 17:00

One of our team will take payment over the phone using our online PDQ. You will receive an immediate email receipt. 

Pay Online

You can make an online bank transfer to us 24 hours a day. Here are our bank details:

 

Bank:                Barclays Bank PLC

Account:          Platinum Security Ltd

Account No.:   30121312

Sort Code:       20-72-91

Note: Please include your Invoice No. as payment reference

Post a cheque to:

Platinum Security Limited

125 Albany Road

Hornchurch

Essex

RM12 4AQ

Make all cheques payable to

Platinum Security Limited 

Note: Please write the Invoice No. on the rear of the Cheque.

 

Do not post cash.

Having difficulty paying your invoice?

We will do all we can to help you. Speaking to us early will help prevent possible restrictions to your account or further action being taken. You can pay your invoice immediately via online banking, or over the phone with a debit/credit card.

Simply contact us on 01708 733264 during office hours to discuss your options. 

Platinum Security Limited

125 Albany Road

Hornchurch

Essex

RM12 4AQ

24 Hour Helpdesk - 01708 733264

Email: office@platinumsec.co.uk

Office Hours

Monday - Friday 9:00 - 17:00

Sat - Sunday by appointment

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About Us

We specialise in Design, Installation, Repair and Maintenance of integrated electronic security systems for both Commercial and Residential customers.

 

Platinum Security has over 20 years experience within the commercial and domestic electronic security industry, with a team of highly skilled engineers and a passion for what we do. We simply offer a hassle free "one stop solution" for your home or business.

Platinum Security offers every customer, big or small, the highest quality of service at a competitive price. We pride ourselves on offering the very best level of customer service.

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