CCTV Annual Maintenance Service Agreement

It is vital that your security system is maintained and in correct operation. Platinum Security can offer a planned Maintenance Service to ensure your security system(s) are working as specified. We pride ourselves in offering a very high level of customer support.  

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Every CCTV system we install comes with 3 year warranty on parts used

The following are included as standard within an engineer’s routine maintenance visit

  • Complete Check of your CCTV system

  • Test playback and export function of DVR/NVR

  • Clean all Equipment, Monitors & Cameras

  • Ensure time and date is correct

  • Check Remote Broadband Connection

  • Check Remote Connection via App

  • Test of all PTZ Control where applicable

Receive calls from your Video Intercom, communicate with the caller and open your vehicle gates, from anywhere in the world using a Smartphone App

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Platinum Security Limited

125 Albany Road



RM12 4AQ

24 Hour Helpdesk - 01708 733264


Office Hours

Monday - Friday 9:00 - 17:00

Sat - Sunday by appointment

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We specialise in Design, Installation, Repair and Maintenance of integrated electronic security systems.


Platinum Security has over 20 years experience within the commercial and domestic electronic security industry, with a team of highly skilled engineers and a passion for what we do. We simply offer a hassle free "one stop solution" for your home or business.

Platinum Security offers every customer, big or small, the highest quality of service at a competitive price. We pride ourselves on offering the very best level of customer service.

Messages are monitored 24 hours a day