Rates

Call Out Rates during Office Hours

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1st Hour

During Office Hours

Once we have received payment an engineer will be despatched to attend site immediately 

£130.00 + VAT

£156.00

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Subsequent Hours

Online Engineer Remote Support Session

One of our Engineers will remotely take control of your PC and offer you online remote support

£60.00 + VAT

£72.00

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SAR (Subject Access Request) for CCTV

We act as Data Processor and can remotely retrieve CCTV data, upload to a portal and share access

£130.00 + VAT

£156.00

24 Hour Emergency Rates

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24 Hour Emergency Call Out

During Office Hours

Once we have received payment an engineer will be despatched to attend site immediately 

£180.00 + VAT

£216.00

Buy
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Remote Engineer Support

Online Engineer Remote Support Session

One of our Engineers will remotely take control of your PC and offer you online remote support

£150.00 + VAT

£180.00

Buy
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SAR (Subject Access Request)

SAR (Subject Access Request) for CCTV

We act as Data Processor and can remotely retrieve CCTV data, upload to a portal and share access

£150.00 + VAT

£180.00

Buy

Additional Services

The following additional services are available

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Telephone Engineer Support

Call 0870 564773

Free service for Maintenance Customers

One of our Engineers will remotely take control of your PC and offer you online remote support

£1 + VAT a minute

£1.20

0870 445766
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Online Engineer Support

Free service for Maintenance Customers

During Office Hours

Once we have received payment an engineer will be despatched to attend site immediately 

£180.00 + VAT

£216.00

Buy
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CCTV Subject Access Request

SAR (Subject Access Request) for CCTV

Free service for Maintenance Customers

We act as Data Processor and can remotely retrieve CCTV data, upload to a portal and share access

£150.00 + VAT

£180.00

Buy
Pay by Phone

Simply call us on

01708 733264

During office Hours

Monday - Friday 9:00 - 17:00

One of our team will take payment over the phone using our online PDQ. You will receive an immediate email receipt. 

Pay Online

You can make an online bank transfer to us 24 hours a day. Here are our bank details:

 

Bank:                Barclays Bank PLC

Account:          Platinum Security Ltd

Account No.:   30121312

Sort Code:       20-72-91

Note: Please include your Invoice No. as payment reference

Post a cheque to:

Platinum Security Limited

125 Albany Road

Hornchurch

Essex

RM12 4AQ

Make all cheques payable to

Platinum Security Limited 

Note: Please write the Invoice No. on the rear of the Cheque. Do not post cash.

Accreditation

Platinum Security are an insurance approved SSAIB accredited installer of CCTV, Alarm and Access Control.

 

Both NSI and SSIAB are UKAS accredited and therefore only alarm companies belonging to either of these two governing bodies can apply for a Police URN (unique reference number) for Police response.

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Platinum Security Limited

125 Albany Road

Hornchurch

Essex

RM12 4AQ

24 Hour Helpdesk - 01708 733264

Email: office@platinumsec.co.uk

Office Hours

Monday - Friday 9:00 - 17:00

Sat - Sunday by appointment

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About Us

We specialise in Design, Installation, Repair and Maintenance of integrated electronic security systems for both Commercial and Residential customers.

 

Platinum Security has over 20 years experience within the commercial and domestic electronic security industry, with a team of highly skilled engineers and a passion for what we do. We simply offer a hassle free "one stop solution" for your home or business.

Platinum Security offers every customer, big or small, the highest quality of service at a competitive price. We pride ourselves on offering the very best level of customer service.

Contact Us

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